Privacy Policy
Effective date: 21/06/2024
Introduction
Insight Pipeline ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our services. By using Insight Pipeline, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of personal information:
User Information: Names, email addresses, phone numbers, payment information, location, calendar events.
API Data: Information intentionally passed to us by users via our API, which may include personal information about their own customers and users.
Automatic Data Collection: User activity logs and analytics data through Fathom Analytics.
Additionally, we use Google's OAuth 2.0 for authentication and access to Google Calendar:
OAuth Scopes for Calendar API: With user consent, we access and manage calendar events to automatically schedule interviews.
2. How We Use Your Information
We use the collected data for the following purposes:
Creating and managing user accounts
Processing payments
Booking and scheduling customer interviews
Segmenting customers for research calls
Improving our services through user activity analysis
3. Third-Party Services
We use the following third-party platforms to provide our services:
Supabase: Database management
Google: Authentication (if using Sign in with Google)
Stripe: Payment processing
We do not sell user data to third parties.
4. User Rights
Access and Correction: Users can access, correct, or delete their data through the Insight Pipeline platform.
Opt-Out: Users can opt-out of data collection by choosing not to use our services.
5. Data Security
We implement up-to-date technology services to protect user data. Access to personal information is restricted to employees and authorized contractors.
6. Data Retention
We retain user data as long as necessary to provide our services and fulfill the purposes outlined in this policy. Users can request data deletion through the platform.
7. International Data Transfers
If we transfer your data internationally, we ensure compliance with relevant data protection regulations through mechanisms such as Standard Contractual Clauses.
8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
9. Use of Google OAuth and Calendar API
We use Google OAuth 2.0 to authenticate users and access their Google Calendar information, specifically to:
Manage calendar events for scheduling interviews
Ensure integration and seamless user experience
Users will be prompted to grant the following OAuth scopes:
https://www.googleapis.com/auth/calendar.eventshttps://www.googleapis.com/auth/calendar
These permissions are used solely to facilitate the scheduling of customer research calls.
Insight Pipeline's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
10. Policy Updates
We may update this Privacy Policy from time to time. Users will be notified of any changes by email.
11. Contact Us
If you have any questions or concerns about our privacy practices, please contact us at:
Email: support@insightpipeline.com
